East West Fitness Sales & Purchase Terms & Conditions:

Thanks for shopping at EastWestFitness.
If you are not entirely satisfied with your purchase, we’re here to help.

Items shall mean a single product or multiple products sold through our sales channels, such as, but not limited to, fitness equipment, apparel, machines, merchandise and food.


You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

For orders under THB 5,000, an admin fee of THB 300 will be incurred
For orders over THB 5,000, an admin fee of 3% will be incurred
An additional 3% surcharge for credit card purchases will be incurred

Storage Fees:

For orders that have been paid in full, equipment must be collected within 2 weeks of requested delivery or pick-up date. For items that are collected after 2 weeks:
• If storage space is available, a storage fee of THB Xxx/CBM/day will be charged on collection
• If storage is unavailable, customer must relocated items from our warehouse to a storage facility of their choosing at their own cost.


Our products are mostly imported and will be subject to logistics and customs delays beyond our control. As such, we reserve the right to delay deliveries for up to 2 weeks without being subjected to penalties or legal action.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.


Sign up now for the 2023 Muscle Run event.

Muscle Run Individual

THB 1,500

Kindly make payment by bank transfer OR credit card.

Bank Transfer:

Bank Account Details

HH Strength Co., Ltd.
Kasikorn Bank

Credit Card (3DS):

Scan to make payment (via Omise)